Privacy policy
EVOLVE ANTI-AGING & WELLNESS CENTER INC IS LIMITED TO
PROVIDING CONSULTATIONS FOR SPECIFIC NON-EMERGENCY
MEDICAL CONDITIONS AND CONCERNS. IF YOU BELIEVE YOU ARE
EXPERIENCING A MEDICAL EMERGENCY, PLEASE DIAL 911 OR YOUR
LOCAL MEDICAL PROVIDER.
Effective Date: March 11, 2025
Evolve Anti-Aging & Wellness Center Inc ("Company," "we," "our," or "us") is committed to protecting the privacy and security of our patients' protected health information (PHI). This Privacy Policy explains how we collect, use, disclose, and protect your information in accordance with the Health Insurance Portability and Accountability Act (HIPAA) and applicable California state laws, including the California Consumer Privacy Act (CCPA) and the California Confidentiality of Medical Information Act (CMIA).
1. Patient Rights and Choices
When it comes to your health information, you have certain rights. We are committed to fulfilling these rights and our responsibilities in protecting your information.
● Right to Access: You can ask to see or obtain an electronic or paper copy of your medical record and other health information we have about you. We will provide this information within 30 days of your request and may charge a reasonable, cost-based fee.
● Right to Amend: If you believe that the health information we have about you is incorrect or incomplete, you can request a correction. We may deny your request but will provide a written explanation within 60 days.
● Right to Request Confidential Communications: You can request that we contact you in a specific way (e.g., home or office phone) or send mail to a different address. We will accommodate all reasonable requests.
● Right to Restrict Use and Disclosure: You can request that we limit how we use or share your PHI for treatment, payment, or healthcare operations. We are not required to agree unless the request pertains to a service that was paid for out-of-pocket in full.
● Right to an Accounting of Disclosures: You can request a list of instances in which we have shared your health information for six years prior to your request, excluding disclosures for treatment, payment, and healthcare operations.
● Right to Obtain a Copy of this Notice: You can ask for a paper copy of this Privacy Policy at any time.
● Right to Appoint a Representative: If you have granted someone medical power of attorney or if someone is your legal guardian, they can act on your behalf concerning your health information.
● Right to File a Complaint: If you believe your privacy rights have been violated, you can file a complaint with us or with the U.S. Department of Health and Human Services. We will not retaliate against you for filing a complaint.
● Additional Rights Under the CCPA: California residents have additional rights regarding their personal information:
○ The right to request information about the categories and specific pieces of personal information we collect, use, and disclose.
○ The right to request deletion of their personal information, subject to legal retention requirements.
○ The right to opt-out of the sale or sharing of personal information (note: medical information protected under HIPAA is exempt from this provision).
○ The right to not be discriminated against for exercising privacy rights.
2. How We Use and Disclose Your Information
We may use and disclose your PHI in the following ways:
● Treatment: To provide, coordinate, or manage your healthcare and related services, including consultation between healthcare providers.
● Payment: To bill and receive payment from health plans or other entities for the services you receive.
● Healthcare Operations: For quality assessment, staff training, and business operations.
● Legal Compliance: To comply with federal, state, or local laws.
● Public Health and Safety: To help with disease prevention, adverse drug event reporting, and reporting of abuse, neglect, or domestic violence.
● Research: Under certain conditions, we may use your information for research purposes.
● Organ and Tissue Donation: If you are an organ donor, we may share information with organ procurement organizations.
● Medical Examiner, Coroner, or Funeral Director Requests: We may share your information in cases of death.
● Workers' Compensation and Law Enforcement Requests: We may share your health information for workers' compensation claims, law enforcement purposes, and special government functions, such as national security.
● Legal Actions: We may disclose your PHI in response to a court order, subpoena, or administrative request.
● Other Uses with Authorization: We will not sell your information, use it for marketing, or disclose psychotherapy notes without your written consent.
3. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance user experience, analyze site traffic, and serve personalized content. By using our website, you consent to the use of cookies as described below:
● Types of Cookies We Use:
○ Essential Cookies: Necessary for website functionality, including security and accessibility.
○ Analytics Cookies: Help us understand website traffic and user behavior to improve our services.
○ Marketing Cookies: Used for personalized advertising and retargeting purposes.
● Managing Cookies:
○ You can manage your cookie preferences through your browser settings.
○ You may opt out of marketing cookies by adjusting your preferences in our cookie consent banner.
○ Disabling cookies may affect the functionality of certain website features.
● Third-Party Tracking:
Mobile details or personally identifiable information will not be shared with third parties or affiliates for marketing purposes.
○ We may use third-party analytics services (e.g., Google Analytics) that collect information about website usage.
○ Some third parties may use cookies to track your browsing activity across different websites.
4. California-Specific Privacy Rights and Contact Information
Under the California Confidentiality of Medical Information Act (CMIA), we are required to:
● Obtain written authorization before disclosing medical information, except as permitted by law.
● Provide additional breach notification protections beyond HIPAA in case of unauthorized access or disclosure.
If you are a California resident and wish to exercise your privacy rights under CCPA, please contact us at:
Email: Connect@EvolveAntiAging.com
Phone: 818-600-7600
Mailing Address: 16500 Ventura Blvd Ste 420. Encino, CA 91436
You also have the right to file a complaint with the U.S. Department of Health and Human Services at:
Mail: 200 Independence Avenue, S.W., Washington, D.C. 20201
Phone: 1-877-696-6775
Online: www.hhs.gov/ocr/privacy/hipaa/complaints
We will not retaliate against you for filing a complaint.
5. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy as necessary. Any changes will be effective immediately upon posting the revised policy on our website.
For any questions or further details, please contact us using the information provided above.